company was excellent to work with. Very willing to work with our design and make us happy, however some of the foil boxes where damaged and needed shipping corners on all shipping boxes. The glue used to close boxes did not hold making us have to purchase glue guns and sealing nearly every box. This was a COMPLETE BUMMER and a huge project for us. Still would use this company again because I feel this company aims to please and would figure out a better shipping of the product and box sealing glue.
Antwort des Lieferanten:
Thank you for the feedback, Julie. Regarding the problem of the box being damaged, we are very sorry to bring you a big trouble and next time we will definitely improve the box packaging and provide you with best service to get your satisfaction. Look forward to cooperating with you futher.
28 Nov 2024